Cold calling remains one of the most effective sales strategies when executed correctly. But let's face it — the process can be tedious, time-consuming, and emotionally draining without the right tools. That’s where a powerful dialer comes in. A dialer automates and streamlines the calling process, allowing sales teams to focus more on conversations and less on manual tasks.
In this guide, we’ll explore what makes a Best dialer for cold calling, the different types of dialers available, and review some of the best options on the market.
What is a Cold Calling Dialer?
A cold calling dialer is a software solution designed to automate the process of making outbound sales calls. Instead of manually dialing numbers, the dialer connects reps to live prospects more efficiently, minimizing downtime and boosting productivity.
Key Features to Look For
Before diving into the best dialers, it’s important to know what makes one stand out for cold calling:
Auto-Dialing Predictive Dialing: Helps call more leads in less time by automatically dialing multiple numbers and connecting you to live prospects.
CRM Integration: Seamlessly sync with tools like Salesforce, HubSpot, or Zoho to manage leads and track engagement.
Call Recording Analytics: Provides insights into call performance, agent effectiveness, and customer interactions.
Voicemail Drop: Leave pre-recorded voicemails automatically when a call goes unanswered.
Local Presence: Displays a local number to increase the chances of a call being answered.
Compliance Tools: Helps you stay within TCPA and GDPR regulations.
Types of Dialers
Understanding the different types of dialers can help you choose the right one:
Manual Dialer: The most basic form, where agents dial numbers manually.
Preview Dialer: Allows agents to see lead information before calling.
Power Dialer: Dials numbers one after the other, connecting to the next number as soon as the current call ends.
Predictive Dialer: Uses algorithms to dial multiple numbers simultaneously and connects live answers to available agents.
Progressive Dialer: Dials one number per available agent and ensures no calls are missed due to lack of availability.
Best Dialers for Cold Calling in 2025
1. Aircall
Best For: Teams looking for easy CRM integration and user-friendly UI.
Aircall is a cloud-based phone system built specifically for sales and support teams. With strong integrations, an intuitive dashboard, and features like call tagging, live coaching, and analytics, it’s ideal for small to mid-sized teams focused on cold outreach.
Pros:
Seamless integration with CRMs
Real-time coaching tools
Global calling capabilities
Cons:
More expensive than some competitors
Limited advanced dialing automation
2. PhoneBurner
Best For: Sales reps who need a fast power dialer with automation tools.
PhoneBurner increases productivity by allowing reps to make up to 80 calls per hour. It skips voicemails, drops pre-recorded messages, and automatically logs call activity in your CRM.
Pros:
No delay when connecting calls
Customizable caller ID
Built-in email and SMS features
Cons:
Lacks predictive dialing
Limited international support
3. Kixie
Best For: Teams needing local presence and AI-powered features.
Kixie is known for its “local presence” dialing, meaning it shows a local area code to the lead being called, significantly improving answer rates. Its AI sales tools also provide coaching and performance insights.
Pros:
High answer rates with local presence
Real-time analytics
Works well with CRMs
Cons:
Slight learning curve
Pricing may increase with features
4. JustCall
Best For: International teams looking for global outreach.
JustCall is a comprehensive cloud phone system that enables sales reps to make calls worldwide. It supports power dialing, SMS campaigns, and team performance analytics.
Pros:
International numbers and call capabilities
Excellent customer support
Easy to use
Cons:
Voice quality can vary in some regions
CRM integration setup can be complex
5. Salesloft
Best For: Enterprise sales teams looking for multi-channel outreach.
Salesloft isn’t just a dialer — it’s a full sales engagement platform. It includes email automation, call logging, coaching, and analytics. The dialer is ideal for high-volume outbound sales campaigns where efficiency and tracking are key.
Pros:
Comprehensive sales engagement suite
Highly customizable workflows
Excellent analytics and reporting
Cons:
Higher cost
Best suited for larger teams
Final Thoughts: Which Dialer is Right for You?
The best dialer for cold calling depends on your team size, budget, and workflow. If you're a solo rep or startup looking for simplicity and speed, PhoneBurner or JustCall may be ideal. For larger or more complex sales teams, Salesloft or Aircall could offer the depth and integration needed to scale efficiently.
